Bartender's Insights: What Every Customer Should Know

Have you ever wondered what goes on in the mind of a bartender when they serve you at your favorite local bar?

As a bartender, there is one thing in particular that frustrates me, and it's not something I typically talk about. Many customers come into the bar with large groups just 30 minutes before closing time. This adds an hour to my cleanup process, but I suppose it's part of my job to accommodate everyone's good time. However, there are a few things I wish customers knew, which would make my job a bit smoother and more enjoyable.

Gratuity Expectations

Whenever I take the time to explain the different whiskies in a flight or demonstrate a cocktail with flair, it's an added value to your experience. I could simply deliver the drinks and return to the bar, but that would take away from your enjoyment. A small tip in these situations would be greatly appreciated.

Similarly, if you notice a discount or any complimentary items, it's important to tip based on the original total before discounts are applied. This way, you ensure that the bartender is fairly compensated for the service they provided.

In cases where one person pays part of the tab in cash and another in a credit card, the final tip should be calculated based on the full amount of the bill, not just the credit card portion. This ensures that the hard work and service of the bartender are recognized.

Efficiency and Service

When the bar is busy and I am the sole bartender, it's important for customers to understand that immediate service is not always possible. If you require a drink or need to pay the tab, please approach a table or communicate with the hostess. It's frustrating to have customers expect immediate service at the bar, as it often leads to long waits for other customers.

Furthermore, sitting at the bar with your friends and drinking one or two beverages over an extended period while socializing is impolite and inefficient. Waitstaff and bartenders have limited spots, and customers like you are taking away opportunities for others who may want to sit and order something.

Perceived Value

It's important to remember that servers and bartenders are often paid below minimum wage. This means that their tips are a significant part of their income. When you choose to tip generously, you're helping to ensure that they can earn a fair wage. Therefore, your payments and tips are not just about the cost of the beverages but also about the labor and service provided.

In conclusion, whether it's about tipping appropriately, understanding the demands of the job, or respecting the availability of bar seating, there are several things you, as a customer, can do to make things easier for your bartender. A little consideration and respect can go a long way in ensuring a pleasant and enjoyable experience for everyone.

Thanks for listening! Cheers!